Return & Refund Policy
Thank you for shopping with DealMint (dealmint.co.in). We strive to ensure customer satisfaction. This Return & Refund Policy outlines the conditions under which returns and refunds are processed.
1. Return Eligibility
You may request a return under the following conditions:
- The product is damaged, defective, or incorrect at the time of delivery
- The return request is made within 7 days of delivery
- The product is unused, unwashed, and in its original packaging with tags intact
2. Non-Returnable Items
The following items are not eligible for return:
- Products that have been used or damaged by the customer
- Items without original packaging or missing tags
- Final sale or clearance items (if applicable)
3. Return Process
To initiate a return:
- Contact us at dealmintopc@gmail.com
- Provide your order details and reason for return
- Our team will guide you through the return process
4. Refund Policy
Once your returned item is received and inspected:
- If approved, your refund will be processed within 5-7 business days
- Refunds will be issued to the original payment method
5. Shipping Charges
Shipping charges are non-refundable unless the return is due to our error (damaged, defective, or wrong item).
6. Cancellation Policy
Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible, but you may request a return after delivery.
7. Late or Missing Refunds
If you have not received your refund within the expected time:
- Check your bank account or payment method
- Contact your bank or payment provider
- If still unresolved, contact us for assistance
Contact Us
For any return or refund-related queries, feel free to contact us:
📧 Email: dealmintopc@gmail.com
We are here to help and ensure a smooth shopping experience at DealMint.